Send him a new meeting invitation and check if it can be received as expected in OWA.Ģ. But to completely isolate the issue from the Outlook for Mac client and OWA, please disconnect the affected user’s account on all his Mac mail clients and mobile applications, then I understand you’ve checked OWA and the messages are still not received. I have checked the information and since every kind of meeting invitation is affected, I may need to collect some more information as follows:ġ. Thanks for your updates in the private message. With the information collected, we are glad to do further research for you. To check if the issue is related to her account or the application, please disconnect her account in the Outlook and send her a test meeting invitation, then check if the invitation can be received in Does the issue occur to every meeting invitation no matter whether they are internal or external? If not, are there any differences between the affected invitations and good ones?ĥ. When did you notice this issue? Was it working normally before?Ĥ. What’s the detailed version of the Outlook 2016 for Mac client? (Navigate to Outlook>ģ. Please access the private message via the link below:Ģ. I have sent you a private message to request the affected email account ( No password) for further analysis.
First of all, I’d like to collect the following information for a better understanding of the current scenario:ġ.
